At Raw Legacy, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with applicable Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
- Non-Personal Information: Browser type, IP address, and browsing behaviour on our website.
- Sensitive Personal Data or Information (SPDI): Passwords, financial information such as credit/debit card details, or other sensitive information, as defined under Indian law.
How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Communicate updates, promotional offers, and other relevant information.
- Improve our website, products, and services.
- Comply with legal and regulatory requirements.
Sharing Your Information
We do not sell or share your personal information with third parties, except:
- With service providers (e.g., shipping partners, payment processors) to complete transactions.
- When required by law, court orders, or government regulations.
Security of Your Information
We implement reasonable security practices and procedures, including encryption and secure servers, to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Indian law, you have the following rights:
- Access and Correction: You can access or correct your personal information by contacting us.
- Withdrawal of Consent: You may withdraw your consent for data processing by reaching out to us, though this may limit certain services.
- Grievance Redressal: If you have concerns about your data, you may contact us.
Retention of Information
We retain your personal information as long as it is necessary to fulfil the purposes stated above or as required by law.
Cookies
Our website uses cookies to enhance your experience. You can manage cookie preferences in your browser settings.
Updates to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For questions or concerns about our Privacy Policy, please contact us at:
Email: support@rawlegacy.co
Phone: +91-7840000768